The PC in question is on a domain and was using re-directed folders.
I recently had a client who was unable to use the Spotify desktop client on their PC - when they tried to connect they received "Error 4 No Internet Connection". After pulling my hair out and finding nothing wrong with the system at all I decided that the OS must have some underlying issue that I just wasn't able to see and so go the user to use the web-based version of Spotify instead.
This worked fine and they were happy to work like this.
Fast forward 2 weeks later and the user installs iCloud - which will not login correctly. The wheel constantly spins and refuses to connect.
I followed every support article going, installed every update/service pack/hotfix. Updated network card drivers, disabled firewalls and AV software.
You name it and I did it
Eventually, I managed to work out that the issue was realted to roaming profiles - inparticular to having the appdata\roamning folder located on UNC. I moved the contents of the folder back to a local drive and changed the location - gave the system a reboot and everything started working as it should.
I really hope this helps someone (+1 me!) as this wasted a lot of time for me
I recently had a client who was unable to use the Spotify desktop client on their PC - when they tried to connect they received "Error 4 No Internet Connection". After pulling my hair out and finding nothing wrong with the system at all I decided that the OS must have some underlying issue that I just wasn't able to see and so go the user to use the web-based version of Spotify instead.
This worked fine and they were happy to work like this.
Fast forward 2 weeks later and the user installs iCloud - which will not login correctly. The wheel constantly spins and refuses to connect.
I followed every support article going, installed every update/service pack/hotfix. Updated network card drivers, disabled firewalls and AV software.
You name it and I did it
Eventually, I managed to work out that the issue was realted to roaming profiles - inparticular to having the appdata\roamning folder located on UNC. I moved the contents of the folder back to a local drive and changed the location - gave the system a reboot and everything started working as it should.
I really hope this helps someone (+1 me!) as this wasted a lot of time for me
