Draytek Vigor 2860 slow loading of websites (hardware acceleration) over VDSL

A few months back I installed a Vigor 2860 at a client who took out a BT Infinity package. Although the connection was a lot quicker than before, websites were still loading quite slowly and often wouldnt "fully" load.

This was evidenced by the site appearing, but web-browsers still processing the site rather than it every completing.

At another site who had a 2860 (but in this case it was being used for ADSL), I decided to update the firmware. Reading through the firmware patch notes, I saw an interesting thing which said:

On VDSL, if experiencing delays in web browsing then disable H/W Acceleration via [Hardware Acceleration] > [Setup]. This will not impact the throughput performance. 

Whats this I thought?

I turned it off immediately on my other site with the 2860 - and things started working perfectly.

So there we have it, ensure Hardware Acceleration is OFF

I have since noticed that 2860s shipping with an up to date firmware have this turned off as standard, but if you have an older unit it would be worth checking

Apple iPhone 5c not downloading email, apps closing and crashing

I recently had a client whose iPhone 5c was not downloading mail from their corporate account. It would sometimes get it, but then randomly stop for no reason.

Along with this, certain apps (especially maps) would close seemingly without reason. Other apps would crash and the whole phone was generally unresponsive.

The reason?

The system had no space free on the storage - 0 bytes available.

Some apps were removed and the problems instantly went away. The phone hadn't informed the user that it was full, therefore they just though it was messing them around

Vipre Business Console not downloading updates - stuck on "work in progress" in the console

Just a quick one - it looks like there's been a bad update sent out recently by Vipre as nearly all of my business consoles have been stuck with the "work in progress" message when trying to download updates.

Clients are reporting that they are up to date, but the definitions are around a week old at this point.

To clear your bad updates out, do the following:

1: Stop the "Vipre Business Site Service"
2: Go to program data/vipre business/
3: Rename (or delete) the threatdb and threatdbfull folders (i put a .old at the end of them)
4: Restart the "Vipre Business Site Service"
5: Re-open the console

You should find the updates are again showing "work in progress" but this time.. work really IS in progress