We've recently had a few problems with older machines they have required a re-installation. However, the newer versions of office are often tied to a users email address and they can never remember the password, so we end up trying to reset the password to re-download office and activate it.
Some of the spam filters that our clients use have been refusing to let the verification emails through - they're just totally disappearing into the ether.
We added @microsoft.com to the spam filter white-list, but this didn't help.
Turns out, you need to add: @account.microsoft.com as this is the domain that Microsoft send password resets from.
Hopefully it helps someone out
Some of the spam filters that our clients use have been refusing to let the verification emails through - they're just totally disappearing into the ether.
We added @microsoft.com to the spam filter white-list, but this didn't help.
Turns out, you need to add: @account.microsoft.com as this is the domain that Microsoft send password resets from.
Hopefully it helps someone out
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