Thursday, 20 February 2020

Outlook 2016 Office 365 O365 showing recipients name in the to field

Had a weird little problem where one of our clients name was appearing in the To field in all her folders in Outlook 2016/Office 365

Reset the views, didn't fix it - all very strange

Eventually found under "Change View" that a new 4th View had been created called "Show To". Changing it back from this to "company" immediately fixed the problem and the "Show To" view totally disappeared from the list


Client couldnt tell me how it happened, but that seemed to fix it!

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